5/5

FROM OUR CUSTOMERS

Frank C.
Houston, TX
Had a sink leaking after I tried to correct a builder error. Called up Big State and they sent out their tech Tyler who did a phenomenal job. He didn't just fix the problem, he fixed it per code which will make any future repairs a breeze. Cleaned up afterwords so that you couldn't even tell he was ever there. Would recommend, ask them to send Tyler your way.
Sandy H.
Houston, TX
As a first time customer, I was very pleased with the quick response as the on call plumber arrived within an hour of requesting a house call. Richard represented the plumbing company very well. He was very professional and thoroughly explained the options available to resolve my leaking pipe. The quality of work exceed my expectations. I would highly recommend Big State Plumbing to others to use. If needed again for different plumbing needs, I will be calling Big State Plumbing.
Terry P.
Terry P.
Houston, TX
Jacob fixed what Home Depot and one other repairman couldn’t. He was efficient, pleasant and I would invite him back in a minute. Thank you!
Betsy F.
Betsy F.
Friendswood, TX
The gentleman that showed up was thorough and quick! He went right at the clog in my sink and had it cleared in minutes. He then gave me a much needed lesson in what to put down a garbage disposal and what not to. He arrived right in the middle of the window of time given to me and I was called 30 minutes before his arrival. The clog appeared on Sunday afternoon and was gone by Monday afternoon! Fast service! And the operator scheduling the service was very professional.
Becky C.
Becky C.
Houston, TX
I had wonderful customer service from the start to finish of my job. Thank you Richard! I recommend Big State Plumbing to all.
Mandy L.
Mandy L.
Houston, TX
Brett has to be the best plumber in the world! He was so very kind and knowledgeable and was able to fix a big problem for us. I would recommend Big State to anyone in need of service! Thank you again Brett, you're a lifesaver.
Sarah S.
Sarah S.
Katy, TX
I purchased a water heater flush deal through Angie's List and was able to get an appointment 2 days later. The technician Richard B. was great with my daughter and our 2 dogs and got everything done quickly. Very professional and friendly. Highly recommended.
Candy D.
Candy D.
Houston, TX
Today my folks scrambled to find someone to insulate their pipes before the freeze got here tonight. No one would come out. We finally made contact with Big State Plumbing as a last resort and they not only fit us into their busy schedule, they did a FANTASTIC QUICK job! The man who came out, Victor, was so sweet and an amazing help to my folks! Thank you Big State Plumbing!
Daniel T.
Daniel T.
Houston, TX
Truly, this was the best experience! Chris and Timothy were extremely professional very responsive. But most importantly available!! This could have been a weekend disaster, but they came after 5pm, fixed the problem, and they didn’t charge us an arm and leg for their service. Definitely recommend them.
MD
Houston, TX
Eric went above and beyond applying professionalism, kindness, attention to detail, and his expertise to the repairs. He and his co-worker Tyler worked diligently to dig and repair the issues. Eric was honest about the process and the price from beginning to end. I am truly grateful to these guys and that I was able to luck out by selecting Big State Plumbing for this emergency repair.
Nan W.
Nan W.
Houston, TX
I have used this company twice now and both times I have been impressed with not just the service and honesty but the prices are way below other "big plumbing" companies. Yes sir, if you call anyone besides Big State, you will be missing out on quality work from plumbers who are there to help and not just "drain" your wallet.
Frank C.
Frank C.
Houston, TX
Prompt and professional best sums up this company. The tech, Richard B, was able to pinpoint our issue and explain it in non technical terms. I recommend this company.
Adriana B.
Adriana B.
Houston, TX
Loved how quick they were able to respond. I messaged the company around 10pm got a response in less than 5 min. I was able to have Morgan come out the following morning. We scheduled an appointment for Saturday and the job was finished by noon. Lastly, LOVED the SMS marketing the company sent out before both guys came to my home. Made me feel safe that I was able to see who was coming to my home before even meeting them.

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